Customers can connect M365 Copilot with Fresh service to access IT service documentation with Copilot Connector.
Roadmap › 513280
Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Freshservice to access IT service documentation with Copilot Connector
- General availability
- 2025-12
- Preview
- —
- Added
- 13 Oct 2025
- Last modified
- 23 Dec 2025 23:00 UTC
- First archived
- 25 Aug 2026
- Release rings
- General Availability
- Clouds
- Worldwide (Standard Multi-Tenant)