Roadmap › 565218

Microsoft Teams: Queues app for Microsoft Teams in GCC High and DoD

Launched Microsoft Teams DesktopMac
General availability
2026-07
Preview
Added
09 Jun 2026
Last modified
11 Aug 2026 22:53 UTC
First archived
25 Aug 2026
Release rings
General Availability
Clouds
GCC High, DoD

Description

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

View on microsoft.com