Dynamics 365 Field Service: Streamline mobile work with an optimized Subgrid control

<p><strong>Business Value</strong></p> <p>With a Subgrid optimized for mobile, frontline workers will experience click reduction and faster field workflows. Enhancements to the Subgrid control include top‑level Add New and Use/Complete all action buttons, bulk‑add functionality, barcode scanning, and inline editing to speed record management on the go.</p> <p><strong>Feature Details</strong></p> <p>Field Service Mobile is improving the existing Service Task View, Service View, and Product View Subgrid controls to provide a faster, touch-first way for technicians to work with common Field Service scenarios such as Work Order Products, Services, and Service Tasks.</p> <ul> <li>Users can add multiple records in fewer steps using bulk add mutli-select functionality.</li> <li>Users can mark all records as complete/used in one go, saving repetitive, individual clicks per record.</li> <li>Frequently used fields for Subgrid records can be edited inline, reducing the need to open the full record form for common updates.</li> <li>Barcode scanning helps users quickly find and select products instead of scrolling through a long list.</li> </ul> <p>This experience keeps frontline workers in context by returning them directly to the grid after save, reducing navigation, scrolling, and form transitions — allowing them stay focused on their customer work.</p>