Roadmap › 571668

Dynamics 365 Field Service: Forecast planned maintenance demand

In development Dynamics 365 Field Service AndroidDesktopiOSWeb
General availability
2027-02
Preview
2026-10
Added
23 Sep 2026
Last modified
23 Sep 2026 22:59 UTC
First archived
23 Sep 2026
Release rings
General Availability, Preview
Clouds
Worldwide (Standard Multi-Tenant)

Description

<p>Business value</p> <p>Maintenance demand often becomes visible to service operations only after work orders are created, leaving limited time to prepare capacity and materials. A forward-looking maintenance forecast gives organizations earlier visibility into expected work so they can anticipate labor, skills, parts, and scheduling demand across the asset population.</p> <p>This supports more proactive operational planning and helps teams identify periods of concentrated demand before they result in resource conflicts, parts shortages, or delayed maintenance.</p> <p>Feature detail</p> <p>Provide a forecast of maintenance events expected within a selected future planning horizon. Bring together events calculated from calendar schedules, actual meter usage, sequential maintenance plans, and projected usage based on meter history.</p> <p>Allow planners to understand when maintenance is expected and which assets, plans, and activities contribute to the forecast. Expected activity duration and other planning information from the maintenance definition can be used to represent the likely operational demand.</p> <p>The forecast provides visibility before work orders are generated. As schedules, meter readings, and usage predictions change, the expected maintenance demand can be refreshed to reflect the latest plan.</p>

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