Microsoft Viva: Conversation Analytics

<p>Conversation analytics updates are coming to Microsoft Viva Engage, giving communicators richer signals to understand how audiences engage with posts and announcements.</p> <p>With this update, conversation analytics will include new engagement insights such as click-through rate, open rate, dwell time, and video performance signals. These enhancements help communicators better understand whether employees opened a conversation, spent time with the content, clicked through to linked resources, or engaged with video attachments. Click-through rate and open rate are expected to begin rolling out first with additional conversation analytics enhancements, including dwell time and video performance signals, expected to follow shortly after.</p>