Roadmap › 576835

Dynamics 365 Customer Insights - Data: Elevate customer experiences - Use Microsoft Fabric OneLake as a data source

General availability
2026-07
Preview
2026-05
Added
16 Oct 2026
Last modified
16 Oct 2026 19:09 UTC
First archived
16 Oct 2026
Release rings
General Availability, Preview
Clouds
Worldwide (Standard Multi-Tenant)

Description

<p>Easily explore and select customer data stored in OneLake for processing in Customer Insights - Data. The OneLake connector reads directly from your OneLake data, eliminating the need to copy or stage data.</p> <ul> <li><strong>Integrate external sources quickly</strong>: Use Fabric shortcuts and mirroring to bring data from external systems into Customer Insights - Data.</li> <li><strong>Ingest data quickly</strong>: OneLake-managed tables use the Delta data format, which enables incremental data ingestion, reducing the time required to ingest large sets of data when only a small fraction changes each day.</li> </ul> <p><strong>Scenario</strong></p> <p>Contoso centralizes its customer data in Microsoft Fabric OneLake. Customer Insights - Data reads directly from OneLake. By creating shortcuts and mirrors to external sources such as Snowflake, Contoso can quickly and easily ingest all their customer data into Customer Insights - Data without having to build, run, and maintain complex data pipelines.</p> <p>With Fabric and Customer Insights - Data, Contoso replaces slow, costly ETL pipelines with a unified data foundation, streamlining operations, lowering overhead, and enabling faster, more responsive customer engagement.</p> <p>Business Value:</p> <p>Dynamics 365 Customer Insights - Data generates insights from your customer data, no matter where you store it. You can now bring customer data directly from Microsoft Fabric OneLake. This enhancement reduces the complexity, effort, cost, and time required to move, integrate, and transform customer data in Fabric, allowing you to focus on generating the insights you need.</p> <p>Enabled for:</p> <p>Enabled for admins/makers/marketers automatically</p>

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