<p>Calling representative and Supervisor leads can view real-time call queue metrics directly from the Queues app on Mobile, giving them greater visibility into current queue activity and performance while on the go. Users can quickly understand the state of their queues, monitor key operational metrics, and make more informed decisions about their availability and queue participation without needing to switch to desktop.</p>
Roadmap › 579859
Microsoft Teams: Real-time queue metrics in the Queues app on Mobile
- General availability
- 2026-12
- Preview
- —
- Added
- 11 Nov 2026
- Last modified
- 11 Nov 2026 00:56 UTC
- First archived
- 11 Nov 2026
- Release rings
- General Availability
- Clouds
- Worldwide (Standard Multi-Tenant)
Description
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