Roadmap › 567457

Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Rolling out Microsoft Teams DesktopMac
General availability
2026-08
Preview
Added
14 Jul 2026
Last modified
03 Aug 2026 22:55 UTC
First archived
25 Aug 2026
Release rings
General Availability, Targeted Release
Clouds
Worldwide (Standard Multi-Tenant), GCC

Description

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Message Center posts citing this feature

View on microsoft.com