Microsoft 365 Roadmap 13

Clear
IDFeatureStatusGAUpdated
579982 Dynamics 365 Customer Insights - Journeys: Create event experience that match your business structure by supporting leads, contacts, or both​
Dynamics 365 Customer Insights - Journeys Web
In development 2027-06 12 Nov 2026
579903 Dynamics 365 Customer Insights - Journeys: Send each message only once with deduplication for SMS and custom channels
Dynamics 365 Customer Insights - Journeys Web
In development 2026-12 12 Nov 2026
578863 Dynamics 365 Customer Insights - Journeys: Build audiences faster with reusable segment templates
Dynamics 365 Customer Insights - Journeys Web
In development 2026-11 12 Nov 2026
577746 Dynamics 365 Customer Insights - Journeys: Marketing tools, skills and plugin are now available in Copilot Cowork
Dynamics 365 Customer Insights - DataDynamics 365 Customer Insights - Journeys Web
Launched 2026-10 04 Nov 2026
578072 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Boost productivity with flexible views and search in segments
Dynamics 365 Customer Insights - Journeys Web
Launched 2026-06 23 Oct 2026
577805 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Set message expirations to keep communication relevant
Dynamics 365 Customer Insights - Journeys Web
Launched 2026-06 23 Oct 2026
577811 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Enable advanced personalization using simple formulas to modify text, dates, and numbers
Dynamics 365 Customer Insights - Journeys Web
In development 2026-11 22 Oct 2026
577789 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Boost customer confidence with branded content links
Dynamics 365 Customer Insights - Journeys Web
In development 2026-12 22 Oct 2026
577804 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Automatically update emails with the latest content
Dynamics 365 Customer Insights - Journeys Web
Launched 2026-08 22 Oct 2026
577810 Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Update live segments without interrupting ongoing journeys
Dynamics 365 Customer Insights - Journeys Web
In development 2026-12 22 Oct 2026
577806 Dynamics 365 Customer Insights - Journeys: Turbocharge your pipeline to drive growth - Transform customer journeys into action with record creation
Dynamics 365 Customer Insights - Journeys Web
Launched 2026-09 22 Oct 2026
577418 Dynamics 365 Customer Insights - Journeys: Create journeys in minutes with Journey Creation Agent
Microsoft Copilot (Microsoft 365)Dynamics 365 Customer Insights - Journeys Web
In development 2027-04 22 Oct 2026
577417 Dynamics 365 Customer Insights - Journeys: Improve engagement and message timing with Outreach Optimization Agent
Microsoft Copilot (Microsoft 365)Dynamics 365 Customer Insights - Journeys Web
In development 2027-04 22 Oct 2026